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Editorial We are here for you

Posted on 27 October by

Community update

Important update: Sunday 8 November 2020

The Victorian Government this week announced that further restrictions will be eased on Sunday 8 November 2020.

We want your shopping experience at CS Square to be safe and enjoyable, so we’re asking customers to plan your visit ahead of time and shop as much as you can outside of peak times – early morning or late afternoon. At this time, we’re supporting our stores to trade flexibly. 

This means that from 11.59pm Sunday 8 November:

  • The 25km travel limit for Melburnians will go and the regional-metropolitan border will come down.
  • Gyms can reopen for a maximum of 20 people, provided there are no more than 10 people per space and no more than one person per 8 square metres
  • Hospitality venues can seat 40 people indoors and 70 people outdoors

 

Among the changes that have taken place from 11:59pm Tuesday 27 October, hospitality, retail and beauty services have re-opened.

  • All retail stores will be allowed to reopen from Wednesday 28 October.
  • Beauty and personal services can return as long as customers can wear a mask throughout the procedure.
  • Hospitality businesses will be allowed to seat patrons, including inside.
  • Restaurants and cafes will be allowed to seat a maximum of 20 people indoors, provided there are no more than 10 people per space and no more than one person for every 4 square metres.
  • Outdoors will be restricted to one person per 2 square metres, up to a maximum of 50 patrons.
  • Groups will be capped at 10 people, seated 1.5 metres from other groups. 

 

We’ve taken some extra steps at CS Square to help keep you safe:

  • Hand sanitiser stations throughout the centre
  • Active monitoring of social distancing, number of customers in stores and wearing of face masks
  • More cleaning of customer touch points 
  • Health and hygiene reminders throughout the centre 
  • Health screening of centre management staff and contractors before they start work each day
  • Additional protocols for the hire and cleaning of Centre mobility equipment.

The health and wellbeing of our community is our priority.
Thank you for making it yours too.

To stay updated, please follow us on Facebook.

 

Important update: 22 July 2020

In line with new government regulations that come into effect on 11:59pm on Wednesday, 22 July; everyone living in metropolitan Melbourne and the Mitchell Shire must wear a face mask while outside their home and visiting CS Square. As the health and safety of everyone in the Centre is our number one priority, anyone not wearing a face covering may be asked to leave the Centre.

Exemptions for not wearing a face covering include children aged under 12 years or for medical, professional or practical reasons. But you will still be expected to carry your face mask at all times to wear when you can.

As the government has advised, the fine for not wearing a face covering will be $200.

Thank you for doing your part to keep everyone safe.

 

To our valued CS Square customer,

The safety and wellbeing of our customers, Centre staff and local community is our highest priority.

As countries around the world continue to respond to the unprecedented coronavirus (COVID-19) pandemic, we’re monitoring the situation very closely and have already put in place a number of measures to ensure the health and safety of visitors to our centre.

What are we doing?

Our Centre Management team has been trained in preventative and reactive measures, in line with guidelines from health authorities. We have also increased the frequency of cleaning of common areas, bathrooms, parents rooms and play areas with hospital grade disinfectant. We have displayed public health signage throughout the Centre and have provided additional hand sanitisers for customers and Centre staff.  

CS Square has made the proactive decision to cancel our upcoming events and activations.  We hope to reschedule these events at a later date, and we’ll keep you updated via our website and social channels. We’re sorry for the inconvenience, but it’s important that we act responsibly.
Our Centre remains fully open and trading normal hours so our retailers can continue to provide our community essential products and services. Retailers are working hard to maintain stock levels as best as they can, and we thank you for your patience and support of them.  

What can you do?

Please continue to support your local retailers and community.  

We encourage everyone to be extra vigilant with personal hygiene during this time, including washing hands regularly and avoiding contact with others if unwell.  

When shopping, you may wish to use a sanitiser wipe supplied by many supermarkets to wipe down your trolley before and after use. Paying with a debit or credit card also means you do not need to exchange cash.

We will continue to monitor the evolving situation and advice of the Australian Government Department of Health and will update our valued customers. 

Thank you for your continued support during this time.

Rod Kennedy,

Centre Manager


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